Our details
This website is owned and operated by Mikey locks LTD.
Data controller (referred to as “we/us/our”): Mikey locks LTD.
Name of data protection officer: Micheal Reardon.
We are registered in England and Wales under registration number
4477583.
Our registered office is at 20B Granville Square
London
WC1X 9PF.
Our principal place of business is at 20B, Granville Square
LONDON
WC1X 9PF.
You can contact us:
Introduction
This privacy policy sets out how we use and protect any information
that you give when you use this website. We are committed to
ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified
when using this website, then you can be assured that it will only
be used in accordance with this privacy statement. We may change
this policy from time to time by updating this page. You should
check this page from time to time to ensure that
you are happy with any changes.
What we collect
Information contained in any enquiry you submit to us. Including the
following,
- Name
- Contact information including phone number & email address
- Demographic information such as postcode, preferences and
interests
- Other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the “How we
use cookies” section.
What we do with the information we gather
We require this information to understand your needs and provide
you with a better service, and in particular for the following
reasons:
- Internal record keeping.
- We may use the information to improve our services.
- We may periodically send promotional emails about new
products, special offers or other information which we
think you may find interesting using the email address
which you have provided.
- From time to time, we may also use your information to
contact you for market research purposes. We may contact
you by email, phone, fax or mail. We may use the
information to customise the website according to your
interests.
Security
We are committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure, we have put
in place suitable physical, electronic and managerial
procedures to safeguard and secure the information we collect
online.
Privacy
- We are committed to protecting your privacy and maintaining
the security of any personal information received from
you. We strictly adhere to the requirements of the
data protection legislation in the UK.
- We will not provide any of your personal information to
other companies or individuals for commercial reasons
without your permission. However, we may need to provide
your name and delivery address to third parties that we may
use for the
purposes of delivering specific goods/services to you.
- We follow strict security procedures in the storage and
disclosure of information which you have given us, to
prevent unauthorised access in accordance with the UK data
protection legislation.
Your legal rights
You have the right to:
-
Request access to your personal data
(commonly known as a “data subject access
request”). This enables you to receive a copy of the
personal data we hold about you and to check that we are
lawfully processing
it.
-
Request correction of the personal data
that we hold about you. This enables you to have any
incomplete or inaccurate data we hold about you corrected,
though we may need to verify the accuracy of the new data
you provide
to us.
-
Request erasure of your personal data.
This enables you to ask us to delete or remove personal
data where there is no good reason for us continuing to
process it. You also have the right to ask us to delete or
remove your
personal data where you have successfully exercised your
right to object to processing (see below), where we may
have processed your information unlawfully or where we are
required to erase your personal data to comply with local
law.
Note, however, that we may not always be able to comply
with your request of erasure for specific legal reasons
which will be notified to you, if applicable, at the time
of your request.
-
Object to processing of your personal data
where we are relying on a legitimate interest (or those of
a third party) and there is something about your particular
situation which makes you want to object to processing on
this ground as you feel it impacts on your fundamental
rights and freedoms. You also have the right to object
where we are processing your personal data for direct
marketing purposes. In some cases, we may demonstrate that
we have compelling
legitimate grounds to process your information which
override your rights and freedoms.
-
Request restriction of processing of your
personal data. This enables you to ask us to suspend the
processing of your personal data in the following
scenarios: (a) if you want us to establish the data’s
accuracy;
(b) where our use of the data is unlawful but you do not
want us to erase it; (c) where you need us to hold the data
even if we no longer require it as you need it to
establish, exercise or defend legal claims; or (d) you have
objected
to our use of your data but we need to verify whether we
have overriding legitimate grounds to use it.
-
Request the transfer of your personal data
to you or to a third party. We will provide to you, or a
third party you have chosen, your personal data in a
structured, commonly used, machine-readable format. Note
that this
right only applies to automated information which you
initially provided consent for us to use or where we used
the information to perform a contract with you.
-
Withdraw consent at any time where we are
relying on consent to process your personal data. However,
this will not affect the lawfulness of any processing
carried out before you withdraw your consent. If you
withdraw your
consent, we may not be able to provide certain products or
services to you. We will advise you if this is the case at
the time you withdraw your consent.
- We do not knowingly collect data relating to children.
-
No fee usually required You will not have
to pay a fee to access your personal data (or to exercise
any of the other rights). However, we may charge a
reasonable fee if your request is clearly unfounded,
repetitive or
excessive. Alternatively, we may refuse to comply with your
request in these circumstances.
-
We may need to request specific information from
you to help us confirm your identity and
ensure your right to access your personal data (or to
exercise any of your other rights). This is a security
measure to ensure that
personal data is not disclosed to any person who has no
right to receive it. We may also contact you to ask you for
further information in relation to your request to speed up
our response.
-
We try to respond to all legitimate requests within
one month. Occasionally it may take us longer
than a month if your request is particularly complex or you
have made a number of requests. In this case, we will
notify
you and keep you updated.
How we use cookies
Our website uses cookies. A cookie is a small file which asks
permission to be placed on your computer's hard drive. The
cookie helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to
respond
to you as an individual. The web application can tailor its
operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.
We use Google Analytics to analyse the use of our website.
Google Analytics gathers information about website use by means
of cookies. The information gathered relating to our website is
used to create reports about the use of our website. Google's
privacy policy is available at:
https://www.google.com/policies/privacy/.
Overall, cookies help us provide you with a better website, by
enabling us to monitor which pages you find useful and which
you do not. A cookie in no way gives us access to your computer
or any information about you, other than the data you choose
to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies if you
prefer. Blocking all cookies will have a negative impact
upon the usability of many websites. If you block cookies, you
will not be able to use all the features on our website.
Links to other websites
Our website may contain links to other websites of interest.
However, once you have used these links to leave our site, you
should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection
and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this
privacy statement. You should exercise caution and look at the
privacy statement applicable to the website in question.